Developing loyalty through customer relationships

Thanks to this module, you’ll know :

  • Securing loyalty through satisfaction.
  • Identifying how to become your customer’s preferred supplier.
  • Managing dissatisfaction.
  • Cross-selling through advice.

For anyone who works in direct contact with customers.

Access to Training: 12 Months
Device Compatibility: Desktop/Laptop Computer, Tablet, Smartphone
Approximate Duration: 15 min
Editor: CEGOS
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