Developing loyalty through customer relationships
Access to Training
Thanks to this module, you’ll know :
- Securing loyalty through satisfaction.
- Identifying how to become your customer’s preferred supplier.
- Managing dissatisfaction.
- Cross-selling through advice.
For anyone who works in direct contact with customers.
: 12 MonthsDevice Compatibility
: Desktop/Laptop Computer, Tablet, SmartphoneApproximate Duration
: 15 minEditor
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