By the end of this module, you will have learned how to use questioning to explore customers’ and prospects’ needs and persuade them more effectively.
The art of persuading through listening – 2
Mastering the power of questioning to encourage the customer to think in a more mature way.
Reinforcing your argument with active listening.
For all sales associates.
Any professionals who need to persuade customers.
Prerequisites : to complete this program, you will need to have worked through part A.
Device Compatibility: Desktop/Laptop Computer, Tablet, Smartphone
Approximate Duration: 15 min
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