The art of persuading through listening – 2

Mastering the power of questioning to encourage the customer to think in a more mature way.
Reinforcing your argument with active listening.

For all sales associates.
Any professionals who need to persuade customers.

Prerequisites : to complete this program, you will need to have worked through part A.

Access to Training: 12 Months
Device Compatibility: Desktop/Laptop Computer, Tablet, Smartphone
Approximate Duration: 15 min
Editor: CEGOS
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