Customer relationship: creating commitment

Thanks to this module, you’ll know how :

  • Using the customer’s needs to support your argument.
  • Focusing on customer benefits to deliver satisfaction.
  • Using service-oriented language.
  • Securing customer loyalty, even in a deadlock.

For anyone who works in direct contact with customers.

Access to Training: 12 Months
Device Compatibility: Desktop/Laptop Computer, Tablet, Smartphone
Approximate Duration: 15 min
Editor: CEGOS
Language: ArabicChineseDutchFrenchFrench CanadianGermanItalianJapeneseLatin American SpanishPortuguesePortuguese BrazilianSpanishUS English