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Problem-solving: tools and methods – 1
These online training modules will provide you with everything you need to learn and master the concepts discussed (see the content description on the left of this page). These e-learning courses include interactive lessons in the form of video sequences or written content, a series of practical exercises or quizzes with the different concepts covered in the first part to verify your knowledge. A summary summarizes the essential elements of the training.
To complete this program, you will have to also take the course “Problem-solving : tools and methods – 2”.
Device Compatibility: Desktop/Laptop Computer, Tablet, Smartphone
Approximate Duration: 15 min
Editor: CEGOS
Language: ChineseDutchFrenchGermanItalianPortugueseSpanish
Training Type: Interactive
39.00$
By the end of this module, you will be able to produce a factual description of a problem and identify its root cause.
Key topics include:
- Understanding the concept of a problem.
- Presentation of the “ACE” problem resolution method.
- Identifying major problems through difficulties encountered (Pareto, decision matrix).
- Creating a factual breakdown of the problem using the “WWWWHHW” method.
- Correctly identifying and selecting the causes that need addressing (fishbone diagram, root cause analysis).
For anyone seeking a long-term resolution to a problem, either individually or in a group.
| Access to Training | |
|---|---|
| Device Compatibility | Desktop/Laptop Computer, Tablet, Smartphone |
| Approximate Duration | |
| Editor | CEGOS |
| Language | Chinese, Dutch, French, German, Italian, Portuguese, Spanish |
| Training Type | Interactive |
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