At the conclusion of this module, you will possess a collection of methods and tools for gathering, sorting, analyzing, formalizing, and prioritizing user needs. You will also be equipped with a reusable tool to aid in contracting and communicating needs. Thanks to this module, you will know how to:
- Identify the three dimensions of needs collection.
- Adopt best practices for conducting interviews.
- Formalize functional specifications.
- Challenge and prioritize needs.
For:
- Experienced project managers or project directors.
- Operations managers responsible for projects.
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