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Managing objections – Level 1
These online training modules will provide you with everything you need to learn and master the concepts discussed (see the content description on the left of this page). These e-learning courses include interactive lessons in the form of video sequences or written content, a series of practical exercises or quizzes with the different concepts covered in the first part to verify your knowledge. A summary summarizes the essential elements of the training.
To complete this program, it is advisable to take the courses named “Managing objections – level 2” and “Managing objections – level 3”.
Device Compatibility: Desktop/Laptop Computer, Tablet, Smartphone
Approximate Duration: 7 minutes
Editor: CEGOS
Language: ChineseFrenchGermanItalianJapanesePortugueseSpanish
Training Type: Interactive
39.00$
In this module, you will :
- Learn about the DRAC method – Dig deeper, Rephrase, Argue/Adjust, Control/Concretize
- Imagine an example of dealing with an objection
- Practice dealing with objections while preserving the relationship with the different characters that you will meet.
For anyone who wants to manage the objections.
| Access to Training | |
|---|---|
| Device Compatibility | Desktop/Laptop Computer, Tablet, Smartphone |
| Approximate Duration | |
| Editor | CEGOS |
| Language | Chinese, French, German, Italian, Japanese, Portuguese, Spanish |
| Training Type | Interactive |
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