Problem-solving: Tools and Methods
What is a problem?
Presentation of the “ACE” problem resolution method How to identify a major problem by the difficulties encountered (Pareto, decision matrix).
Drawing up a factual breakdown of the problem (WWWWHHW method)
Correctly identifying and selecting the causes that you need to address (fishbone diagram, root cause analysis).
For anyone who wants to find a long-term resolution to a problem, individually or in a group.
No prerequisites. To complete this program, you will need to work through part B.
Device Compatibility: Desktop/Laptop Computer, Tablet, Smartphone
Approximate Duration: 15 min
Editor: CEGOS
Language: ChineseEnglishFrenchGermanItalianPortugueseSpanish
Training Type: Interactif
39.00$
By the end of this module, you will be able to produce a factual description of a problem and identify its root cause.
| Access to Training | |
|---|---|
| Device Compatibility | Desktop/Laptop Computer, Tablet, Smartphone |
| Approximate Duration | |
| Editor | CEGOS |
| Language | Chinese, English, French, German, Italian, Portuguese, Spanish |
| Training Type | Interactif |
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