Managing objections – Level 1

In this module, you’ll :

  • Learn about the DRAC method – Dig deeper, Rephrase, Argue/Adjust, Control/Concretize
  • Imagine an example of dealing with an objection
  • Practice dealing with objections while preserving the relationship with the different characters that you will meet.

For anyone who wants to learn to manage the objections.

Access to Training: 12 Months
Device Compatibility: Desktop/Laptop Computer, Tablet, Smartphone
Approximate Duration: 7 minutes
Editor: CEGOS
Language: ChineseFrenchGermanItalianJapenesePortugueseSpanish